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Writer's pictureJorge Sanders

Is There Uber in Playa del Carmen? The Truth Revealed

Updated: 16 hours ago


A white taxi parked in front of a large beige building, with the driver conversing with a man wearing a black t-shirt. In the background is a building under construction, and a palm tree accentuates the scene.
Many taxi drivers are against Uber because they think it's unfair competition. This can make it difficult for people who want to use Uber.

Is There Uber in Playa del Carmen? The answer is a definitive no. Avoid using Uber in Playa del Carmen at all costs during your visit to the Riviera Maya, as the service is not fully regulated in this area.


Significant tension between Uber drivers and the local taxi union leads to potential conflicts and uncomfortable situations for riders. Many taxi drivers oppose Uber's presence, viewing it as unfair competition.


This can create a hostile environment for those attempting to use the service. Furthermore, local authorities have been known to crack down on Uber operations, resulting in fines and even vehicle confiscation.


It is highly recommended that you opt for regulated Playa del Carmen taxis or other local transportation options to ensure a smoother and more pleasant experience.


These services are familiar with the area, can offer reliable transportation, and, most importantly, help you avoid unnecessary complications during your trip.


Uber vs. Taxis in Playa del Carmen


While many honest and hardworking taxi drivers strive to provide for their families, the taxi union operates like a kind of mafia.


Many taxi drivers are involved in organized crime, and the service provided by many of them is poor and opportunistic, focusing primarily on overcharging tourists.


Not all of them, of course—there are many decent and hardworking drivers. However, the taxi industry has earned a bad reputation for a reason.


Twice, the state governor attempted to introduce Uber to our city, a move that could have significantly improved our transportation options.


However, the taxi union, in a show of force, blocked the highway from Cancún to Playa del Carmen, disrupting the lives of countless residents and visitors.


Their successful pressure tactics have denied us a potentially beneficial service. The taxi drivers' concerns about taxes are valid, but their methods are not.


However, from a user's perspective, I believe we should have the right to choose. Competition drives prices down and improves service quality.


Additionally, Uber allows riders to leave reviews, holding drivers accountable for the quality of their service.

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